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Job-Работа search
in Birmingham |
Accountancy
Agriculture, Fishing
Finance, Insurance
Call Centres
Catering & Hospitality
Construction, Property
Customer services
Defence Armed Forces
Education
Electronics
Engineering, Manufacturing
Graduate, Trainees
Healthcare & Nursing
Human resources
IT & Internet
Legal
Management consultancy
Marketing, Advertising, PR
Media, Creative
Non-profit, Charities
Public sector & Services
Recruitment sales
Retail, Wholesale
Restaurant & Food Service
Sales
Science
Secretarial, Administration
Security
Senior appointments
Telecommunications
Transport, Logistics
Travel, Leisure, Tourism
Other
| |
|
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Section: IT & Internet Vacancy 487 |
| Post:Finnish Technical Support
|
Salary contractual |
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| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
Birmingham
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| The announcement text: |
You will provide technical support and customer service to consumer customers in Finnish. You will be required to follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as quickly and effectively as possible, recognise more complex problems and escalate accordingly.
Experience Required
Experience is not essential but the following would be a distinct advantage:
Previous call centre experience
An appreciation of the IT environment, preferably with products
A high level of computer literacy
A knowledge of hardware principles
Experience of working in a pressurised environment which is target driven
Other Attributes
You should:
Be a native Finnish speaker, in addition to having an excellent command of the English language
Be a confident and enthusiastic communicator
Have strong organisational and administrative skills
Be a self-starter who is motivated and innovative
Have a high stress tolerance
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| Contact information |
| Employer: |
|
| Email: |
103@kio.lab.org.ua
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| Phone: |
0131 555 0284
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Publication date: 2010-01-06 13:14:38
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